INFORMATION TECHNOLOGY

       TRENTO SATELLITE

Everything is heading towards digitisation. Every business process, every technology, everything done with information — from storing, transmitting, and processing it —-it’s all in digital form. Now, a lot of countries are recognising that their citizens’ personal data needs to be protected. Also, they’re recognising that users have to opt-in to these digital relationships, and ...

Over the past few years, chatbots — the automated, human-like chat responders — have been more of an experiment, with limited adoption. Now, chatbots are becoming more mainstream as people see the benefits of those experiments, especially in customer service and support. Unlike human customer service and support reps, chatbots don’t have the physical a...

Get ready to throw out the conventional road safety rule book. You might not have to check skywards just yet when you cross the road, but flying cars are getting ready to ruffle some feathers (and it’s not just birds we are talking about!). Numerous competitors laid the groundwork in 2017, testing their flying vehicle models, with more expected in 2018. The bigge...

Intelligent things refer to physical things that go beyond the execution of rigid programming models to exploit applied AI and machine learning to deliver advanced behaviors and interact more naturally with their surroundings and with people. As intelligent things, such as drones, autonomous vehicles and smart appliances, permeate the environment, Gartner anticipates a shift from stand-alone inte...

Intelligent apps such as VPAs perform some of the functions of a human assistant, making everyday tasks easier (by prioritizing emails, for example), and its users more effective (by highlighting the most important content and interactions). Other intelligent apps such as virtual customer assistants (VCAs) are more specialized for tasks in areas such as sales and customer service. As such, these ...

Artificial intelligence (AI) and advanced machine learning (ML) are composed of many technologies and techniques ( deep learning, neural networks, natural-language processing [NLP]). The more advanced techniques move beyond traditional rule-based algorithms to create systems that understand, learn, predict, adapt and potentially operate autonomously. This is what makes smart machines appear "intelligent...